Tech Support

1. Solution for Warnning

 
"Video Mode Not Supported” warning may appears on the monitor’s screen when installed the new LCD monitor. This may caused by in corrected the Refresh rate or Resolution settings. Please install the old monitor and change the below settings on the video card and then reinstall new LCD monitor. 
 

1. Change Resolution setting as follow:

 
 
Step 1
  Click "Start"
Step 2

  Click "Settings" and

  Click "Control Panel"

Step 3
  Click "Display"
Step 4

  Click "Settings" Tab and

  Change the Resolution to 1280 x 1024 and   highest color setting
  (15” Resolution 1024 x 768
  17” & 19” Resolution 1280 x 1024)

  Click "OK"

Step 5
  Click "OK"

 

 
 
2. Change Refresh rate or Frequency setting as follow:
 
 
Step 1
  Click "Start"
Step 2

  Click "Settings" and

  Click "Control Panel"

Step 3
  Click "Display"
Step 4

  Click "Settings" Tab and

  Click "Advanced"

Step 5

  Click "Monitor" Tab and

  Change the Refresh frequency to 60 hz and

  Click "OK"

Step 6
  Click "OK"
Step 7
  Click "OK"

 

2. Quick Start Guides for B70-90 series

   
 
 

* Please note that the DVI connector, Audio Input connector, and the Headphones connector are found on B70D and B90D Models only.



Installing the monitor:

  1. Before making any connections, be sure that power is off to your computer, display, and all other peripherals.
  2. Always connect your equipment only to properly grounded outlets.
  3. Carefully connect either the analog video cable or the optional DVI cable between your computer and display. Tighten both connecting screws at both ends of the cable. Only the analog cable is supplied.
  4. Plug the power cord, connected to the power supply, into the display.
  5. Next, plug the detachable power cord into the power supply and then plug this power cord into a properly grounded power outlet having from 100 to 240 Volts AC.
  6. Turn on the display using the Power Switch on the rear side of the display. If the LED on the front, bottom right of the display does not light, repeat Steps 3, 4, and 5.
  7. Turn the computer power on. A picture will appear within 15 seconds.


    How to access user’s manual on enclosed CD:

    Open the CD manually through Windows Explorer program (The Windows Explorer program can be accessed through Start → Program → Accessories → Windows Explorer → My Computer → CD Driver ”HIQ” → Model number of monitor’s folder → Language)



 

3. Quick Base Install Guides for B70-90 series

4. Quick Base Remove Guides for B70-90 series

5. Quick Base Install Guides for L50-L70 series

6. Monitor Unfolding Guides

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