| Dead On Arrival (DOA) or unit purchased within 30 days. | ||
 |
On-line Warranty Request Form : (receipt required) | |
| ***** If you have any problem with On-Line Request, send forms by fax.***** | ||
2) By FAX
| 24 Hours Available. Required Adobe Reader (Click HERE for Download Adobe Reader) | |
|
1. Print out the Warranty Request Form and fill it in completely. |
3) By E-Mail
| Service request by email at | customerservice@hyundaimonitor.com or | |
| service@hyundaimonitor.com |
For information on obtaining warranty service, Hyundai ImageQuest Customer Support telephone numbers are: 800-568-0060 in the U.S. and 905-660-7968 in Canada
If your unit is Dead On Arrival (DOA) or WITHIN 30 days of purchasing it, you are eligible to participate in the Advance Shipment Policy program.
1 . Print out the Warranty Request Form & Advance Shipment Billing Agreement and
fill it in completely. Please note that you will NOT be billed for the Advance Shipment unless you
fail to return the defective unit, as described, within 30 days.
2.
Please fax the following three documents to 847-813-6305:
Completed Warranty Request Form
Completed Advance Shipment Billing Agreement
A good, clear copy of the original purchase receipt
3. The Hyundai Service Center will then advance ship a new monitor to you.
4. Please note: you must return the defective unit and all accessories to avoid being billed.
5. If you do not have access to a facsimile machine, please call the Hyundai Service Center
at 800-568-0060 (or 847-813-6300) on Monday through Friday from 9:00 AM to 5:00 PM
for other instructions.